Commercial Terms and Conditions
These Commercial Terms and Conditions apply to purchasing in the Tss.cz internet store. The terms and conditions stipulate and specify the rights and responsibilities of the seller (provider) and the buyer (customer) in more detail.
I. Purchase Order and Purchase Contract Conclusion
- Any and all purchase orders placed via the Tss.cz internet store are binding. By placing the purchase order, the buyer certifies that he/she has read these and agrees to them.
- The purchase order is a draft purchase contract. The purchase contract originates at the time of the acceptance of the ordered goods by the buyer (posted parcel takeover, personal takeover).
- The validity of an electronic purchase order is contingent on all defined details and data in the form being filled in.
- The place of delivery of the goods is the address specified by the buyer in the registration form, or the mailing address in case of forwarding, or another place specified in the purchase order, such as personal takeover at the provider’s location.
- The title to the goods shall be transferred to the buyer upon settlement of the purchase price.
- By filling in and sending the registration form or a binding order via the Tss.cz internet store, the buyer allows the seller to collect and archive the personal data of the buyer and his/her purchases, as well as possible news distribution.
II. Lead Time
- The delivery date of the goods shall be stated to the customer by e-mail/text message no later than on the third business day following receipt of the purchase order.
- The goods shall be shipped in a parcel with the delivery date on the following business day. The forwarding company, not the e-shop provider, shall be responsible for this delivery date.
- Should the customer require delivery abroad, the lead time and payment terms shall be governed by Article III.
III. Delivery of Goods Abroad
- Delivery inside the European Union:
- The goods shall be delivered to the customer solely upon advance payment.
- Products manufactured in the Czech Republic and delivered to other EU member states are free of value added tax in the Czech Republic and the recipient shall pay the tax in the country of destination.
- The lead time depends on the country of destination; see the terms and conditions of Česká pošta (Czech Post) and the Postal Service in the country of destination.
- Should air delivery be faster, the consignment will be shipped this way.
- Should the foreign customer pay for the goods by a transfer to a bank account in advance, any and all expenses of international banks shall be paid by this customer.
- Delivery outside the European Union:
- The goods shall be delivered to the customer solely upon advance payment.
- Invoices shall be issued including VAT according to the applicable rates valid in the Czech Republic.
- The lead time depends on the country of destination; see the terms and conditions of Česká pošta (Czech Post) and the Postal Service in the country of destination.
- Should air delivery be faster, the consignment will be shipped this way.
- Should the foreign customer pay for the goods by a transfer to a bank account in advance, any and all expenses of international banks shall be paid by this customer.
- The purchase order sent by the customer will be modified by the supplier in order to include the postage and other costs, such as cash on delivery, and a proforma invoice will then be sent to the customer for review and approval. Some other items, such as rounding to hellers, discounts or VAT, can also be adjusted on the basis of the country of destination, payment terms and delivery terms.
IV. Return of Goods (withdrawal from purchase contract)
The buyer shall have the right to withdraw from the contract within 14 days following acceptance of the goods. Should he/she decide to do so, he/she shall return the undamaged goods without signs of being used or of wear and tear, in the original package, within the specified period of time (whereas the shipment date shall be decisive). Having received the returned goods, the seller shall refund the respective amount to the customer by return in a manner agreed in advance, postal order or transfer to the designated bank account.
The provider shall not refund the costs of packaging and postage.
V. Seller’s Rights and Responsibilities
- The Seller shall process a binding purchase order and ship the ordered goods within the period of time specified in the purchase order acknowledgement and deliver the goods to the buyer’s address. This responsibility shall, however, not apply to a purchase order, which indicates that the buyer is evidently or most likely not going to accept the goods or make the payment.
- Any and all personal data provided during registration shall be treated as confidential.
- The seller shall delete a registered customer from database if the customer so requests in writing.
- The seller shall have the right to reject a purchase order if the buyer repeatedly fails to fulfill his/her obligation to accept the goods and pay the purchase price.
- The seller shall have the right to withdraw from the purchase contract (binding purchase order) if performance therefore becomes impossible, unless he/she agrees on a new performance with the buyer.
VI. Buyer’s Rights and Responsibilities
- The buyer shall specify a correct and full posting address to which the ordered goods are to be shipped.
- The buyer shall accept the ordered goods and pay the total price, including possible postage and packaging charge. The customer is notified of the final price in the purchase order acknowledgement. The title to the goods shall be transferred to the buyer upon proper settlement of the purchase price.
- The buyer shall have the right to cancel a shipped purchase order on the condition that the goods have not been produced or accepted in production.
- The buyer shall have the right for his/her personal data to be deleted from the database, should he/she so request in writing.
VII. Delivery of the Goods
- The postage for the ordered goods shall be announced to the customer along with the purchase order receipt and delivery date confirmation.
- The goods are:
- shipped to the customers C.O.D. (cash on delivery) in a domestic consignment by a forwarding company, or
- shipped to the customer in the normal way by a forwarding company in the case of advance payment or against an invoice, or
- handed over in person in the provider’s registered office, or
- handed over in other manner agreed in the purchase order.
VIII. Delivery of the Goods in case of Warranty Claim and Replacement
- We ship replaced or claimed goods in a registered consignment by a forwarding company.
- Postage is not charged in case of the replacement goods under warranty proceedings in case of an admitted claim.
- In other cases (such as with part replacement, etc.), the postage and packaging charges are included in the C.O.D.
IX. Discounts
- Automatic discounts:
- These are granted automatically.
- Special discounts:
- These are granted on the basis of an agreement.
- The discount amount is based on the client review results.
- There is no legal claim to acknowledgement of a discount.
- Discounts cannot be granted retroactively.
- A list of all discounts is provided on Sebimoto cz/com
X. Other Provisions
- The provider shall not be liable if the customer uses our goods contrary to the applicable statutory regulations or causes damage to another person by using them.
XII. Validity of the Terms and Conditions
These terms and conditions become valid and effective on February 24, 2009, and the current version thereof is binding for both parties.